Privacy Policy

Effective Date: January 1, 2025

MICO World Group (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you access or use our escrow services (“Services”).

1. Information We Collect

We may collect the following categories of personal data:

  • Full name, date of birth, and contact details
  • Identity verification documents (e.g., passport, driving license)
  • Bank account or payment details
  • Transaction details, including dates, parties, and values
  • IP address, browser type, and device information
2. How We Use Your Information

Your personal information is used for the following purposes:

  • To provide and manage our escrow services
  • To verify your identity and comply with KYC/AML laws
  • To process transactions and communicate with you
  • To detect fraud or illegal activity
  • To comply with legal obligations
3. Legal Basis for Processing

We process your information based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests pursued by us or a third party

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share it with:

  • Trusted service providers under confidentiality agreements
  • Financial institutions and payment processors
  • Legal or regulatory authorities when required
  • Parties to a transaction for verification purposes

5. International Transfers

Your data may be transferred to and processed in countries outside of your country of residence. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal and regulatory obligations. When no longer needed, your data is securely deleted or anonymized.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data where appropriate
  • Withdraw consent at any time (where applicable)
  • Object to or restrict certain types of processing
  • Lodge a complaint with a supervisory authority
8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and secure data storage.

9. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can manage your cookie preferences via your browser settings. See our Cookie Policy for full details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Policy regularly.

10. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:
📧 [email protected]